1. Q: Can you do the OEM?Of course we do OEM or ODM.2. Q: What is the lead time for sample?Existing sample need 2-3 days, customized sample needs 5-7 days.3. Q: What is the estimated time of the mass production?15-20 days after receive the payment, and depend on your customized options.4. Q: Could I use my own LOGO or print my own design?Yes, we support it.5. Q: If we have customized samples, will the cost be refunded?Yes, we promise that the sample cost will be refunded after order confirmed.6. Q: What express you often use to send the samples?We usually ship samples by TNT, DHL, UPS,FedEx. It takes 3-7 days to arrive.7. Q: What's your acceptable payment term?Usually payment term is T/T, L/C. Others can be negotiated.